Maintain the Beauty of Your Tile and Grout

Tile Maintenance and Repair Services

Your tile installation was a significant investment in your home. Without proper care, even beautiful custom work loses its appeal over time. Most homeowners aren’t sure how often to clean their tile, what products are safe, or when to call for professional help.
Glen’s Diamond Tile offers maintenance programs tailored to your lifestyle and your tile’s specific needs. We take the guesswork out of caring for your showers, floors, and fireplaces.

How Our Tile Maintenance Program Is Different

Flexible Plans That Fit Your Life

Your maintenance program fits your household, your tile type, and your budget. Whether you need quarterly service or annual maintenance, we create a schedule that works for you.

Experienced Service You Can Trust

We know which tiles require sealing and which don’t. Natural stone needs regular sealing to protect against moisture and staining. Porcelain and ceramic tile don’t.

Professional-Grade Products

We use cleaners and sealers specifically designed for your tile type. Our goal is simple: make your tile look as beautiful as it did when it was first installed.

What's Included in Our Maintenance Program

Our tile maintenance service covers everything your tile needs to stay beautiful:

  • Professional Cleaning: We remove soap scum, hard water deposits, and buildup that regular cleaning can’t handle
  • Tile Sealer: Applied as needed to protect grout and natural stone
  • Preventive Care Advice: You’ll learn how to maintain your tile between our visits
  • Flexible Scheduling: We work around your calendar and send reminders when service is due

Simple Care Between Professional Services

Use only pH-neutral cleaners on your tile and grout. Harsh chemicals damage grout sealant and can etch natural stone surfaces.

When Tile Repair Is Needed

Watch for these warning signs that indicate it’s time to call for professional repair:

  • Grout Discoloration: Dark spots or persistent staining that won’t clean
  • Loose or Hollow-Sounding Tiles: Tiles that move slightly or sound hollow when tapped
  • Visible Cracks: In either tile or grout lines
  • Slow Drains or Standing Water: Especially in showers
  • Water Stains: On ceilings or walls below tile installations

 

These minor issues cost less to address before they become major problems.

Common Problems We Fix

  • Shower Leaks: Caused by improper waterproofing during original installation

 

  • Cracked Tile or Grout: Result of missing underlayment or poor installation practices

 

  • Grout Voids in Shower Floors: Created by using the wrong grout type

Our Diagnostic Approach

At Glen’s Diamond Tile, we don’t patch and go. We identify the root cause, not just the visible symptom.

For leak detection, we use flood testing to pinpoint exactly where water is escaping. Then we determine whether repair is possible or if replacement makes more sense. We’ll always explain your options honestly.

We treat every project as if we were making decisions for our own home with our own money. Your budget matters.

Repairs That Match Perfectly

When repairs are necessary, we bring samples to your home to ensure perfect color matching with your existing tile and grout. Our precision means the repair blends seamlessly.

Fast Response for Emergencies

Water damage and safety hazards can’t wait. We prioritize emergency tile repair and respond quickly to prevent further damage to your home.

Customers consistently compliment us on our response times and genuine care for their situations.

Why Proper Installation Matters

Many repair calls we receive stem from improper original installation. Our installers are certified and follow industry standards, so we know how to identify and fix underlying issues that cause recurring problems.

Consider this real-life example: A builder once requested a quote for a curbless shower with heated bathroom floors. We provided our estimate, but the builder chose a cheaper contractor. Three to four years later, when the home was being sold, that builder came back to us.

The previous installer hadn’t properly waterproofed the shower, causing leaks that damaged the basement. The original tile had been discontinued, so we had to replace the floor and part of the wall. Choosing the cheaper option ended up costing significantly more than our original quote.

Maintenance Schedules by Installation Type

Different installations have different needs based on use and exposure:

Annual maintenance recommended. Daily use, soap buildup, and constant moisture mean showers need the most attention. Proper care prevents costly repairs down the road.

Recommended maintenance every 1-2 years. High-traffic areas require regular care to maintain their appearance and protect grout.

Recommended maintenance every 3+ years. Low usage and limited exposure mean less frequent service is sufficient.

During your consultation, we’ll recommend a specific schedule based on your household size, usage patterns, and tile type.

Protect Your Tile Investment

Our maintenance program provides peace of mind. You won’t have to remember when to reseal, wonder if you’re using the right products, or worry about minor problems becoming expensive repairs.


We guarantee our work and stand behind every service we provide. Whether you need a customized maintenance plan or repair of existing tile problems, we’re here to help.